Company: English Home Fabrications Pvt. Ltd.
Location: Balidih, Bokaro, Jharkhand
Employment Type: Full-Time
Experience: 4–5 Years
Department: Sales / Business Development
Job Summary
English Home Fabrications Pvt. Ltd. is looking for a confident, energetic, and target-oriented Tele Calling Executive (Female) to join our Sales and Business Development team.
The ideal candidate should have 4–5 years of experience in tele calling, inside sales, customer handling, or a similar role. The candidate will be responsible for communicating with existing and potential customers, generating business leads, following up with prospects, and supporting the sales team in achieving business targets.
Key Responsibilities
- Make outbound calls to prospective and existing customers to introduce company products and services.
- Generate and qualify leads through telephone calls, online enquiries, and follow-ups.
- Understand customer requirements and provide relevant information about the company’s products and services.
- Follow up with potential customers to convert enquiries into business opportunities.
- Maintain regular communication with existing customers and support customer relationship management.
- Coordinate with the sales team and share qualified leads and customer requirements.
- Maintain accurate records of calls, enquiries, follow-ups, and customer information.
- Update customer and lead information in CRM / Excel regularly.
- Achieve assigned calling, lead generation, follow-up, and conversion targets.
- Handle customer queries professionally and escalate complex issues to the concerned team.
- Prepare basic daily/weekly reports related to calling and lead generation activities.
- Maintain professional communication and a positive relationship with customers.
Required Skills & Experience
- 4–5 years of relevant experience in tele calling, inside sales, customer support, or business development.
- Excellent verbal communication skills in English and Hindi.
- Good interpersonal and customer-handling skills.
- Confident, self-motivated, and target-oriented approach.
- Ability to communicate professionally with customers over the phone.
- Good follow-up and lead conversion skills.
- Basic knowledge of MS Excel, CRM software, email, and other computer applications.
- Good organizational and time-management skills.
- Ability to work independently as well as with a team.
Educational Qualification
- Graduate in any discipline is preferred.
- Candidates with relevant experience and strong communication skills may also be considered.
Key Competencies
- Communication Skills
- Customer Handling
- Lead Generation
- Inside Sales
- Follow-up & Conversion
- Target Orientation
- MS Excel
- CRM Management
- Team Coordination
What We Are Looking For
We are looking for a confident and professional female candidate who can effectively communicate with customers, generate and follow up on leads, and contribute to the company’s sales and business development goals.